This applies to new homeowners as well as those who have had a security alarm registered with the Dallas Police Department. In October, DPD changed computer systems, and the new system has changed all alarm permit numbers. This is significant because Dallas is a “No Valid Permit, No Response” city — alarm companies must have the correct permit number when they try to dispatch an alarm. If they don’t, the police can refuse to respond. And if DPD has changed your permit number without your knowledge and your alarm goes off, well, too bad. Just hand over your valueables to the crooks.
A friend called DPS today (214-670-3438) and learned that her alarm permit number has indeed been changed – found it rather comical that the clerk asked for her old number to find the new one — then realized it was no longer in the system. If you’ve just moved into a home or are considering a home with an alarm system, be sure you check on the permit number which you may want to change anyhow when the house changes ownership.
‘Course, as my son says, the very best alarm system is made by Smith & Wesson!